Privacy Policy & 
Terms & Conditions

Advanced Communications (AC3), LLC (also referred to as "ADVCOMM', “AC3,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information, including information related to SMS communications.

 

Information We Collect

We may collect the following types of personal information:

• Name

• Phone number

• Email address

• Company or property name

• Account or service-related information

• Communication preferences

• Information submitted through web forms, service requests, or support tickets

 

How We Use Your Information

We use personal information to:

• Provide monitoring, support, and customer service

• Respond to inquiries and service requests

• Send service-related notifications, including SMS messages

• Deliver account updates, alerts, reminders, and operational communications

• Improve our services and internal operations

• Comply with legal and regulatory requirements

 

SMS Communications

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

 

Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information only with:

• Trusted service providers who assist in operating our business (e.g., messaging platforms, monitoring systems), under strict confidentiality obligations

• Legal or regulatory authorities if required by law

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

 

Your Choices

You may:

• Opt out of SMS communications at any time by replying STOP

• Request assistance by replying HELP

• Contact us to update or correct your information

 

Policy Accessibility

This Privacy Policy is:

• Available via a link on our website

• Displayed near SMS consent language on web forms

• Linked in the footer of every page on our website

 

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Advanced Communications (AC3)
Website: https://www.myac3.com
Email: support@myadvancedcomm.com
Phone: 1-866-442-5050

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SMS Terms & Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Advanced Communications, messages may be received related to the following (provide specific examples):

 

Conversational Purposes 

 

Example: Hello, this is an update regarding communications or ticket #.  For assistance, contact us at 1-866-442-5050. Reply STOP to opt out of SMS.

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [6] SMS messages per week may be received related to Conversational Purposes.

 

Example:
[Hello, this is an update regarding your communications or ticket#.  For assistance, contact us at 1-866-442-5050. Reply STOP to opt out of SMS.

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Advanced Communications can be done in the following ways:

By  online form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us HERE
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.


8- Standard Messaging Disclosures:
Message and data rates may apply. Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.   Message frequency may vary.